| LOGISTICAL SERVICES | BACK-OFFICE SERVICES | LIGHT MANUFACTURING |SPECIAL SERVICES | LOGISTICAL SERVICES Receipt of Goods Pick Orders Restock Returns Quality Assurance Pack Orders Perform Yearly Inventory Warehousing Goods Ship Orders Claims Processing Assist Customs Broker to Clear Shipment BACK-OFFICE SERVICES | Customer Services | Credit Collections | Accounting | Sales Support | Reporting |   Customer Service Answering Customer Inquires from Telephone, Mail, FAX, or E-mails Use of Generic Toll Free Telephone Line Up-selling on Inbound Calls Process Catalog Requests Process Customer Returns Canadian Goods and Services Tax Accounting and Reporting Order Entry   Credit Collections Credit Check All Orders NSF Check Processing Collect Payment Up To 90 Days Deliquent   Accounting Invoice Cusomter Deposit Payment On-line Credit Card Processing Process Payment Prepare Monthly Statement Charge Back Analysis and Guarantee Credit Card Payment Funds Transfer Financial Reporting and Interfacing with Client's or Outside Accountant Cost of Invoices/Packing Slips, Credit Notes, Shipping Labels   Sales Support Cusomter Service For Sales Management Customer Service for Sales Reps Special Handling of Major Accounts Prepare Comission Checks Customer Service for Rep Organizations Manage Marketing Materials Returns Analysis Handle Commissions Chargebacks   Reporting Invoice & Credit Copy Aging Report Inventory Report Receivables Deposit Record Bank Statements Items Sold/Items Returned Monthly Sales Summary E-Mail Bank Information Salesman Commissions UPS Manifest Accounts Receivable Reconciliation Fulfillment/Services/Shipping/Supplier Invoices LIGHT MANUFACTURING Compile products into assortments and repacking Change the "form" of the product contents Make adjustments to the product's skin or packaging Kitting Display assembly Shrink wrapping Special labeling Refurbishing SPECIAL SERVICES In-house EDI     (Electronic Document Interchange) Internet Information Access Collectors Club Management Special Carton Labeling Over 90-day Collection Service Restock Returns Additional Reporting Trade Show Product Preparation Sales Rep Report Mailing Up Selling (Special Project) Kitting Installment Payment Plans     (Credit Card Only) Direct Access to Our Managment System Light Manufacturing Special Systems Programming Special Product Labeling Mail-out Services Perform Yearly Inventory Show or Sample Order Processing Trade Show Assistance Special Promotion Projects Re-boxing, Re-work

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Total Biz Fulfillment
One Corporate Drive
Grantsville, MD 21536
Phone: 1-800-554-1447
Fax: 301-895-5029