Total Biz Fulfillment was formed in 1993 utilizing the knowledge and experience gained in operating a book and magazine publishing company called Hobby House Press which was started back in the 1940s. As a family owned and operated business we currently provide our services for 50 brands ranging from gifts, toys, games, housewares, pets and health & beauty supplies.

Current owners Gary R. Ruddell, Chairman and his son Paul Ruddell, Chief Executive Officer ensure our services are presented in a friendly, professional, and cost effective manner while striving to exceed the expectations of manufacturers and their clients.

Our goal is to provide support for any and all sales channels our clients wish to utilize. From key national accounts with their demands for Electronic Document Interchange (EDI) and compliance requirements, to specialty stores with their need for true pick and pack services, to supporting your merchants with drop shipping services, to shipping products directly to your customers – Total Biz Fulfillment provides the necessary support for all of these channels. And all of this support is done in-house.

Our People

Our greatest asset and core reason to utilize Total Biz Fulfillment is our committed, dedicated group of associates! The best people want to work for the best companies so for us to get the absolute best people for all our positions we strive and attain being a premier employer in the area. Being a family owned and operated organization we are committed to growing and preserving a healthy culture for our core associates as well as our seasonal associates. Total Biz Fulfillment is proud to present our Senior Management Staff:

Paul A. Ruddell

Chief Executive Officer

Gary R. Ruddell


Michael Davis

Director of Sales - Toys

Penny Caton

Director of Operations

Rhonda Winebrenner

Human Resources

Greg Wilburn

Director of Information Technology

Heather McDonald

Sales Manager - Gifts & Marketing

Our Locations

Headquarters Campus:

One Corporate Drive

Grantsville, MD 21536

125,500 sq ft with 9,000 sq ft of offices

Fourth Warehouse Campus

23500 Westernport Rd. SW

Westernport, MD 21562

117,000 sq. ft.

2nd Warehouse Campus

120 Resource Ave.

Mountain Lake Park, MD 21550

120,000 sq ft expandable to 240,000 sq ft

3rd Warehouse Campus

10801 Laurel Hill Road

Frostburg, MD 21532

93,000 sq ft