History
Total Biz Fulfillment was formed in 1993 utilizing the knowledge and experience gained in operating a book and magazine publishing company called Hobby House Press which was started back in the 1940s. As a family owned and operated business we currently provide our services for 50 brands ranging from gifts, toys, games, housewares, pets and health & beauty supplies.
Current owners Gary R. Ruddell, Chairman and his son Paul Ruddell, Chief Executive Officer ensure our services are presented in a friendly, professional, and cost effective manner while striving to exceed the expectations of manufacturers and their clients.
Our goal is to provide support for any and all sales channels our clients wish to utilize. From key national accounts with their demands for Electronic Document Interchange (EDI) and compliance requirements, to specialty stores with their need for true pick and pack services, to supporting your merchants with drop shipping services, to shipping products directly to your customers – Total Biz Fulfillment provides the necessary support for all of these channels. And all of this support is done in-house.
Our People
Our greatest asset and core reason to utilize Total Biz Fulfillment is our committed, dedicated group of associates! The best people want to work for the best companies so for us to get the absolute best people for all our positions we strive and attain being a premier employer in the area. Being a family owned and operated organization we are committed to growing and preserving a healthy culture for our core associates as well as our seasonal associates. Total Biz Fulfillment is proud to present our Senior Management Staff:
Gary R. Ruddell
Chairman
Paul A. Ruddell
Chief Executive Officer
Natasha Lemro
Chief Financial Officer
Michael Davis
Director of Sales - Toys
Penny Caton
Director of Operations
Greg Wilburn
Director of Information Technology
Our Locations
Headquarters Campus:
One Corporate Drive
Grantsville, MD 21536
125,500 sq ft with 9,000 sq ft of offices
Fourth Warehouse Campus
2500 Westernport Rd. SW
Westernport, MD 21562
117,000 sq. ft.
2nd Warehouse Campus
120 Resource Ave.
Mountain Lake Park, MD 21550
120,000 sq ft expandable to 240,000 sq ft
3rd Warehouse Campus
10801 Laurel Hill Road
Frostburg, MD 21532
93,000 sq ft
