- Answering Customer Inquiries from Telephone, Mail, FAX, or E-mails
- Customer Service for Sales Management; Sales Reps; Consumers; Specialty Merchants
- Order Entry
- Up Selling on Inbound Calls
- Process Catalog and Sample Requests
- Canadian Goods & Services Tax Reporting
- Process Customer Returns
- Handle Consumer questions
- Held Order Processing
- Support Refusals and Returns
- Carrier Damage Claims
- Promotion and Specials for Entry
- Retrieve Order from Brandwise, Brokerforce, RepTime, Shopify and Other Reputable Sources
