- Review Vendor Compliance and Routing Guides
- Order Entry
- Support Complete Reference File Info on Compliance Merchant Product Submissions
- Samples Management
- Investigate and Conform to Key Account Labeling Requirements
- Process Customer Returns
- Canadian Goods and Services Tax Reporting
- Investigate Claims for Short-ships and Short-pays
- Challenge Merchant Charge Backs:
- Notify Accounts Receivable When Credit Is Due
- If TBF’s Fault, Process TBF Credit—Supports TBF Guarantee
- Retail Drop Shipping
- EDI Setup and Compliance In-House (EDI set up & usage fees additional)
- Coordinate Export Shipment Customs and Brokerage
- Sales Management Service:
- Support for Sales Management & Sales Reps
- Special Handling of Accounts
- Prepare Commission Statements & Checks
- Manage Marketing Materials
- Returns Analysis
- Inbound Purchase Order Management
- Coordinate Delivery of Inbound Shipments
- Reporting Contact
