• Review Vendor Compliance and Routing Guides
  • Order Entry
  • Support Complete Reference File Info on Compliance Merchant Product Submissions
  • Samples Management
  • Investigate and Conform to Key Account Labeling Requirements
  • Process Customer Returns
  • Canadian Goods and Services Tax Reporting
  • Investigate Claims for Short-ships and Short-pays
  • Challenge Merchant Charge Backs:
  • Notify Accounts Receivable When Credit Is Due
  • If TBF’s Fault, Process TBF Credit—Supports TBF Guarantee
  • Retail Drop Shipping
  • EDI Setup and Compliance In-House (EDI set up & usage fees additional)
  • Coordinate Export Shipment Customs and Brokerage
  • Sales Management Service:
  • Support for Sales Management & Sales Reps
  • Special Handling of Accounts
  • Prepare Commission Statements & Checks
  • Manage Marketing Materials
  • Returns Analysis
  • Inbound Purchase Order Management
  • Coordinate Delivery of  Inbound Shipments
  • Reporting Contact